Game Servers

Learn how to manage any and all game servers we provide.

By Ryan and 1 other

• 8 articles

How to find a user's SteamID

SteamIDs are unique IDs that are 17 digits for Steam users to identify themselves on servers or other online games. Server owners can use a SteamID to add and remove admins from Steam game servers and add users to ban lists or whitelists. SteamIDs are quickly found through the Steam Client and third-party websites such as STEAMID I/O. How to Find a User's SteamID (Steam Client) 1. Open steam. 2. On the top right click your profile. Then account details. 3. Under your username you will see your unique ID. How to Find a User's SteamID (STEAMID I/O) 1. Go to the steamid.io website. 2. In the Input field, enter one of the following: 3. The lookup will return a SteamID64 and the user's name.

Last updated on Aug 07, 2024

How to configure an SFTP client for Game servers

SFTP, or Secure File Transfer Protocol, is a secure and encrypted method for managing VolticHost game servers with enhanced security. It provides a higher security level than traditional FTP, as it encrypts both the commands and data being transferred, preventing unauthorized access and eavesdropping. SFTP's solid security features and ease of use make it an essential tool for server administrators to ensure the safe and efficient transfer of files across networks and servers. Note: Depending on the operating system, the recommended FTP clients are: Windows - FileZilla | OtherOS - FileZilla 1. Download and launch your preferred FTP Client. This tutorial will use FileZilla. 2. On the top left select File then Site Manager. 3. Then select New Site, name it as you want. 4. Login to the VolticHost Game Panel. 5. On the left select Settings. 6. Select Launch SFTP or copy and paste the details into FileZilla. 7. Click Connect. 8. Access to all files is now available, enabling file upload and download via drag-and-drop.

Last updated on Oct 30, 2024

Changing Your Server Name and MOTD in Pterodactyl

Your server’s name and message of the day (MOTD) appear in the game’s server browser, allowing players to identify your server easily. Customizing these settings helps with branding, improving player engagement, and making your server stand out. This guide will walk you through changing your server’s name and MOTD using VolticHost Game Panel. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Changing the Server Name 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the Startup tab. 4. Find the Server Name field. 5. Enter your new server name. Example: VolticHost | Custom Game Server 6. Click Save Changes. ✅ Your new server name is now set! 2️⃣ Changing the Message of the Day (MOTD) The Message of the Day (MOTD) is the text shown to players when they join the server. 1. Navigate to File Manager in VolticHost Game Panel. 2. Open the server configuration file (varies by game, e.g., server.cfg, config.json). 3. Locate the MOTD setting. 4. Modify the text to include your message. Example: Welcome to VolticHost Server! Enjoy your stay. 5. Save the file. ✅ Your MOTD is now updated! 3️⃣ Restart the Server to Apply Changes 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to relaunch the server with the new name and MOTD. ✅ Your server’s new name and MOTD are now live! 🎉 Conclusion You've successfully updated your server’s name and MOTD using VolticHost Game Panel! Players can now see your custom name in the server browser and a personalized message upon joining. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025

Managing Server Backups in Pterodactyl

Regularly backing up your game server is essential to prevent data loss, restore files after crashes, and roll back changes if needed. Pterodactyl’s built-in backup system allows you to create, manage, and restore backups easily. This guide will walk you through creating, restoring, and managing backups using VolticHost Game Panel. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Creating a Manual Backup 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the Backups tab. 4. Click Create Backup. 5. Enter a name for the backup (e.g., Pre-Update Backup). 6. (Optional) Enable Ignore Suspended Files to exclude unnecessary files. 7. Click Start Backup and wait for it to complete. ✅ Your manual backup has been successfully created! 2️⃣ Restoring a Backup If you need to restore a previous backup: 1. Navigate to the Backups tab in VolticHost Game Panel. 2. Find the backup you want to restore. 3. Click the Restore Backup button. 4. Confirm the restoration process. 5. Wait for the restoration to complete. ✅ Your server has been restored to the selected backup! 3️⃣ Automating Scheduled Backups To create automatic scheduled backups: 1. Go to the Schedules tab in VolticHost Game Panel. 2. Click Create New Schedule. 3. Set a name (e.g., Nightly Backup) and set a time interval (daily, weekly). 4. Click New Task, select Backup Server, and click Create Task. 5. Save the schedule. ✅ Your server will now automatically back up at the scheduled time! 4️⃣ Managing Backup Storage Backups take up storage space. To delete old backups: 1. Navigate to the Backups tab. 2. Locate outdated or unnecessary backups. 3. Click Delete Backup to free up space. ✅ Your backup storage is now optimized! 5️⃣ Restart the Server After Restoring a Backup 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to ensure the backup is applied. ✅ Your restored backup is now live! 🎉 Conclusion You've successfully created, restored, and managed backups using VolticHost Game Panel! Your server is now protected from accidental data loss and misconfigurations. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025

Using the File Manager in Pterodactyl

The File Manager in Pterodactyl allows you to edit configuration files, upload mods/plugins, and manage server files without needing an external FTP client. This tool makes it easy to customize and maintain your game server directly from the VolticHost Game Panel. This guide will walk you through navigating the File Manager, editing files, uploading new content, and managing server configurations. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Accessing the File Manager 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the File Manager tab. 4. You will see a list of folders and files stored on your server. ✅ You have now accessed your server's file system! 2️⃣ Editing Server Configuration Files Many game servers use config files (.cfg, .json, .ini, .yml) to control settings like game modes, player limits, and server rules. 1. Find the configuration file (e.g., server.cfg, config.json). 2. Click on the file to open the built-in text editor. 3. Modify the settings as needed. Example changes: server_name="VolticHost | Custom Game Server" max_players=20 4. Click Save Changes. ✅ Your configuration settings are now updated! 3️⃣ Uploading and Managing Files You can upload plugins, mods, and custom files directly through the File Manager. Uploading Files 1. Click the Upload button in the File Manager. 2. Select the file(s) from your computer. 3. Click Upload to transfer them to the server. Renaming or Deleting Files 1. Click the three-dot menu next to a file. 2. Select Rename to change the file name. 3. Select Delete to remove the file from the server. ✅ Files can now be easily uploaded, renamed, and deleted! 4️⃣ Extracting ZIP Files in Pterodactyl If you upload compressed ZIP files, you can extract them directly from the panel: 1. Upload the .zip file using the Upload button. 2. Click the three-dot menu next to the file. 3. Select Unarchive to extract the contents. ✅ Your ZIP file is now extracted, and the files are ready to use! 5️⃣ Restart the Server to Apply Changes 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to ensure the file changes take effect. ✅ Your server is now updated with the new files and configurations! 🎉 Conclusion You've successfully navigated the File Manager, edited server configurations, uploaded files, and extracted ZIP archives using VolticHost Game Panel! Managing your server’s files is now quick and easy. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025

Setting Up a Scheduled Restart for Your Server in Pterodactyl

Scheduled restarts help maintain server performance, reduce lag, and clear temporary issues by refreshing your game server at specific intervals. Using Pterodactyl’s built-in scheduling system, you can automate restarts without needing manual intervention. This guide will walk you through creating a scheduled restart, setting the interval, and ensuring uptime stability using VolticHost Game Panel. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Creating a New Scheduled Restart 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the Schedules tab. 4. Click Create New Schedule. 5. Set the schedule name (e.g., Nightly Restart). 6. Choose a time interval (e.g., every 12 hours, daily at 4 AM). 7. Click Create Schedule. ✅ Your scheduled restart is now created! 2️⃣ Adding a Restart Command to the Schedule 1. Under the created schedule, click New Task. 2. Choose Send Power Action as the task type. 3. Set the action to Restart Server. 4. Click Create Task. ✅ Your server will now restart automatically at the scheduled time! 3️⃣ Configuring Warnings Before Restart To notify players before a restart, you can schedule chat announcements: 1. Click New Task under the same schedule. 2. Select Send Command as the task type. 3. Enter a warning message command (varies by game, e.g., for Minecraft or Rust): say ⚠️ Server restart in 5 minutes! Save your progress. 4. Set the execution time 5 minutes before the restart task. 5. Click Create Task. ✅ Players will now receive a restart warning in chat! 4️⃣ Ensuring Proper Server Restarts For smooth restarts, make sure: - Your server saves data automatically before restarting. - Critical processes like database connections are properly closed. - The restart schedule does not conflict with scheduled backups or updates. ✅ Your scheduled restart is now optimized for stability! 5️⃣ Restart the Server to Apply Changes 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to ensure the restart schedule is applied. ✅ Your server is now set to restart automatically! 🎉 Conclusion You've successfully created a scheduled restart, set up player notifications, and optimized server uptime using VolticHost Game Panel! Your server will now automatically restart at designated intervals, ensuring peak performance. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025

Monitoring Resource Usage in Pterodactyl

Keeping an eye on your server’s CPU, RAM, and disk usage helps ensure smooth performance, prevent crashes, and troubleshoot lag issues. The VolticHost Game Panel provides a real-time resource monitor to help users track their server’s performance. This guide will walk you through checking CPU and RAM usage, understanding performance metrics, and identifying potential issues using VolticHost Game Panel. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Checking Real-Time Resource Usage 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the Console tab. 4. In the top right, you’ll see CPU, RAM, and Disk Usage. ✅ You are now viewing your server’s live performance data! 2️⃣ Understanding Resource Metrics - CPU Usage (%) – The percentage of processing power being used by your server. - Low Usage (<50%) = Good performance. - High Usage (>90%) = May cause lag or crashes. - Memory (RAM) Usage – The amount of RAM your server is using. - Below limit = Healthy. - Near or over limit = Consider reducing game load or plugins. - Disk Usage – The amount of storage space occupied by your server’s files. - Keeping under your limit ensures space for saves, logs, and mods. ✅ You now understand your server’s performance stats! 3️⃣ Identifying Performance Issues Signs of High CPU Usage: - Players experience lag spikes. - Server takes longer to process commands. - Entities or AI may behave erratically. 🔹 Solution: Restart the server or reduce active plugins/mods. Signs of High RAM Usage: - Server crashes due to memory exhaustion. - Performance degrades over time. 🔹 Solution: Lower render distances, disable unnecessary mods, or restart more frequently. ✅ You now know how to detect and fix performance issues! 4️⃣ Restarting the Server if Performance Drops 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to restart. ✅ Your server will now reset, clearing memory and improving performance! 🎉 Conclusion You've successfully monitored your server’s CPU, RAM, and disk usage, identified performance issues, and learned how to maintain stability using VolticHost Game Panel! Keeping an eye on these metrics helps prevent lag and crashes, ensuring a smooth gameplay experience. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025

Managing Server Logs and Debugging Issues in Pterodactyl

Server logs are essential for troubleshooting crashes, debugging errors, and monitoring server activity. The VolticHost Game Panel provides an easy way to view, analyze, and clear logs to help you keep your game server running smoothly. This guide will walk you through accessing server logs, understanding error messages, and using logs to fix common issues using VolticHost Game Panel. 📌 Prerequisites - A game server purchased at VolticHost.com - Access to VolticHost Game Panel 1️⃣ Accessing Server Logs 1. Log in to VolticHost Game Panel. 2. Click on your game server. 3. Navigate to the Console tab. 4. Here, you can see real-time server logs, including startup messages, errors, and player activity. ✅ You are now viewing your server’s logs in real-time! 2️⃣ Understanding Log Messages Server logs contain important details, including: - INFO – General server activity (e.g., player joins, world saves). - WARN – Warnings about possible issues (e.g., missing plugins). - ERROR – Critical errors that may crash the server. - FATAL – Severe issues that require immediate attention. Example log messages: [INFO] Player JohnDoe has joined the server. [WARN] Plugin XYZ failed to load: missing dependencies. [ERROR] Server ran out of memory! Restart required. ✅ You can now identify different log message types! 3️⃣ Fixing Common Server Issues Using Logs 1. Server Won’t Start? - Check logs for missing files, invalid settings, or crashes. - Example error: [ERROR] Missing configuration file: server.cfg 🔹 Solution: Navigate to File Manager and check for missing files. 2. Plugins or Mods Not Working? - Check logs for mod loading errors. - Example warning: [WARN] Mod ABC failed to load: outdated version. 🔹 Solution: Update the mod/plugin or check compatibility. 3. Players Unable to Connect? - Look for network errors in logs. - Example error: [ERROR] Connection timeout for Player123. 🔹 Solution: Ensure ports are correctly set and firewall rules allow connections. ✅ You can now troubleshoot server issues using logs! 4️⃣ Clearing Old Logs for Better Performance Over time, logs can take up storage space. To clear old logs: 1. Navigate to File Manager in VolticHost Game Panel. 2. Locate the logs folder (/logs or /server/logs). 3. Delete old log files (.log files older than a few weeks). ✅ Your server logs are now cleaned up and optimized! 5️⃣ Restart the Server After Fixing Issues 1. Navigate to the Console tab in VolticHost Game Panel. 2. Click Stop to shut down the server. 3. Wait a few seconds, then click Start to apply the fixes. ✅ Your server is now running smoothly with resolved issues! 🎉 Conclusion You've successfully accessed and analyzed server logs, identified issues, and optimized logs for better performance using VolticHost Game Panel! Monitoring logs regularly helps prevent crashes, troubleshoot errors, and ensure a stable game server. 🚀 For more assistance, contact VolticHost Support.

Last updated on Feb 13, 2025