Home Game Servers Managing Server Logs and Debugging Issues in Pterodactyl

Managing Server Logs and Debugging Issues in Pterodactyl

Last updated on Feb 13, 2025

Server logs are essential for troubleshooting crashes, debugging errors, and monitoring server activity. The VolticHost Game Panel provides an easy way to view, analyze, and clear logs to help you keep your game server running smoothly.

This guide will walk you through accessing server logs, understanding error messages, and using logs to fix common issues using VolticHost Game Panel.


πŸ“Œ Prerequisites


1️⃣ Accessing Server Logs

  1. Log in to VolticHost Game Panel.

  2. Click on your game server.

  3. Navigate to the Console tab.

  4. Here, you can see real-time server logs, including startup messages, errors, and player activity.

βœ… You are now viewing your server’s logs in real-time!


2️⃣ Understanding Log Messages

Server logs contain important details, including:

  • INFO – General server activity (e.g., player joins, world saves).

  • WARN – Warnings about possible issues (e.g., missing plugins).

  • ERROR – Critical errors that may crash the server.

  • FATAL – Severe issues that require immediate attention.

Example log messages:

[INFO] Player JohnDoe has joined the server.
[WARN] Plugin XYZ failed to load: missing dependencies.
[ERROR] Server ran out of memory! Restart required.

βœ… You can now identify different log message types!


3️⃣ Fixing Common Server Issues Using Logs

1. Server Won’t Start?

  • Check logs for missing files, invalid settings, or crashes.

  • Example error:

    [ERROR] Missing configuration file: server.cfg
    

πŸ”Ή Solution: Navigate to File Manager and check for missing files.

2. Plugins or Mods Not Working?

  • Check logs for mod loading errors.

  • Example warning:

    [WARN] Mod ABC failed to load: outdated version.
    

πŸ”Ή Solution: Update the mod/plugin or check compatibility.

3. Players Unable to Connect?

  • Look for network errors in logs.

  • Example error:

    [ERROR] Connection timeout for Player123.
    

πŸ”Ή Solution: Ensure ports are correctly set and firewall rules allow connections.

βœ… You can now troubleshoot server issues using logs!


4️⃣ Clearing Old Logs for Better Performance

Over time, logs can take up storage space. To clear old logs:

  1. Navigate to File Manager in VolticHost Game Panel.

  2. Locate the logs folder (/logs or /server/logs).

  3. Delete old log files (.log files older than a few weeks).

βœ… Your server logs are now cleaned up and optimized!


5️⃣ Restart the Server After Fixing Issues

  1. Navigate to the Console tab in VolticHost Game Panel.

  2. Click Stop to shut down the server.

  3. Wait a few seconds, then click Start to apply the fixes.

βœ… Your server is now running smoothly with resolved issues!


πŸŽ‰ Conclusion

You've successfully accessed and analyzed server logs, identified issues, and optimized logs for better performance using VolticHost Game Panel! Monitoring logs regularly helps prevent crashes, troubleshoot errors, and ensure a stable game server. πŸš€

For more assistance, contact VolticHost Support.